Rail disruption: Network Rail boss says passengers let down

The boss of Network Rail has apologised after overrunning Christmas engineering works caused major disruption for passengers in London. Robin Gisby said passengers had been let down, but defended the decisions that shut down King's Cross and caused long queues at nearby Finsbury Park. via Pocket http://www.bbc.co.uk/news/uk-england-london-30613417#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa