Embattled smartphone maker Blackberry is publishing an open letter to reassure customers about its future. The letter, due to be published on Tuesday, admits the firm is facing "challenging times", but adds that it is taking measures to tackle them. via Pocket http://www.bbc.co.uk/news/business-24529990#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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